knowledge Management as an Approach for Enhancing the Performance of Construction Firms: An analytical study إدارة المعرفة كمدخل لتحسين أداء شركات البناء و التشييد: دراسة تحليلية

Abdelhafez, Marwa Mohamed Ahmed; Othman, Ayman Ahmed Ezzat; Mahrous, Essam Eldin Kamal

doi:10.21608/jesaun.2023.207398.1221

knowledge Management as an Approach for Enhancing the Performance of Construction Firms: An analytical study إدارة المعرفة كمدخل لتحسين أداء شركات البناء و التشييد: دراسة تحليلية

Document Type : Research Paper

Authors

¹ Head manager of technical office for Assiut University projects, The Arab Contractors Company; Assiut, Egypt

² Head of Architectural Engineering Department, The British University in Egypt

³ Professor, Department of Architectural Engineering, Assiut University, Assiut

10.21608/jesaun.2023.207398.1221

Abstract

Knowledge management is one of the latest administrative concepts because of its human and intellectual capital, and it represents the basis on which project management and development are based and the basis of competitive advantage in construction companies. This is what causes managers and building experts to light and attention to managing knowledge to improve performance and better practicing the construction industry. However, many construction companies, especially medium and small enterprises, still do not effectively manage knowledge, with much lost financial burden and waste much experience, information, and knowledge without realizing the importance of lost knowledge and also what it takes to redefine lost knowledge. Therefore This paper aims to study the role provided by knowledge management to improve the performance of construction companies by reviewing the relationship between knowledge management and improving the performance of construction companies in the light of the available literature and previous studies using the descriptive analytical approach to stand on two main axes for any knowledge system applied in The two construction companies are: the effective supporting factors in the knowledge management systems, and the second is the obstacles facing the implementation of the current knowledge management systems. The result of the study is that supporting the culture of knowledge management, support from senior management, supporting information technology, and training continuous of employees are among the most important critical success factors shown by previous field studies. The obstacles differ according to the work environment and place of study. The research hypothesis was confirmed, which is that knowledge management improves the performance of construction companies, as it affects project performance, affecting project performance, company performance, employee performance, and knowledge effectiveness within the company. This research is the nucleus for decision-makers and those working to develop the performance of construction companies and the setters of strategies and knowledge systems to improve performance and achieve the required final output in the construction industry.
تعد إدارة المعرفة من أحدث المفاهيم الإدارية لما تضمنته من رأس مال بشري وفكري ويمثل الأساس الذي يرتكز عليه تقدم إدارة المشروعات وتطورها وأساس الميزة التنافسية في شركات البناء. هذا ما يجعل المدراء وخبراء البناء يلقون الضوء والاهتمام لإدارة المعرفة لأجل تحسين الأداء وممارسة أفضل لصناعة البناء. ولكن لا يزال الكثير من شركات البناء بخاصة المتوسطة والصغيرة لا تفعل دور إدارة المعرفة بشكل فاعل مما يكبدها الأعباء المإلىة الكثيرة الضائعة وتهدر الكثير من الخبرات والمعلومات والمعرفة دون إدراك لأهمية المعرفة المفقودة وأيضا ما يتطلبه الأمر لأجل إعادة تعريف المعرفة المفقودة. لذا تهدف هذه الورقة البحثية إلى دراسة الدور الذي تقدمه إدارة المعرفة بغية تحسين أداء شركات البناء وذلك من مراجعة العلاقة بين إدارة المعرفة وتحسين أداء شركات البناء في ضوء الأدبيات المتاحة والدراسات السابقة باستخدام المنهج التحليلي الوصفي من أجل الوقوف على محورين أساسيين لأي نظام معرفي يطبق في شركات البناء وهما: العوامل الفاعلة الداعمة في أنظمة إدارة المعرفة، والثاني هو المعوقات التي تواجه تطبيق الأنظمة الحإلىة لإدارة المعرفة. اثمرت الدراسة إلى أن دعم ثقافة إدارة المعرفة ودعم الإدارة العليا لها ودعم تكنولوجيا المعلومات والتدريب المستمر للموظفين من أهم عوامل النجاح الحاسمة التي أظهرتها الدراسات الميدانية السابقة. وتختلف المعوقات باختلاف بيئة العمل ومكان الدراسة. وتم تأكيد فرضية البحث وهي أن إدارة المعرفة تحسن من أداء شركات البناء، حيث تؤثر على أداء المشروع وأداء الشركة وأداء الموظفين وأيضا الفاعلية المعرفية داخل الشركة. ويعد هذا البحث هو نواه لمتخذي القرار والعاملين على تطوير أداء شركات البناء وواضعي الإستراتيجيات ونظم المعرفة من أجل تحسين الأداء وتحقيق المطلوب من الناتج النهائي في صناعة البناء.

Keywords

Main Subjects

Architecture Engineering and the Engineering Architectural Interior Design.

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